Psychology for Business
eNewsletter
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We
are dedicated to bringing out
the best in you and your employees
Vol.2,
No. 10
May 18, 2001
www.psychologyforbusiness.com
EVERYONE IS TRYING
TO KEEP ME FROM GETTING TO THE TOP!
“When you are
afraid you will be shot, you are likely to shoot first!”
By Paul Kenneth
Glass, PhD
Business Psychologist
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In this e-newsletter you will learn
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When sitting in the office one day, I overheard a
conversation that disturbed me greatly. An
employee was discussing the multiple ways management was trying to keep him from
getting promoted in our organization. The information seemed to have a flavor of truth but was
certainly not as extreme as this person believed. He pointed out how the last person promoted was not as
qualified as he was, and that he did not get the advancement because he didn’t
socialize with the “upper” management.
He said this made him very angry and he would find a way to get back at
the people for not recognizing his talents.
He further elaborated on the many others who were always trying to take
his current position from him as well.
The co-worker confronted the person with a reasonable
question. What is the evidence that
supports your belief that these people are all out to get you?
The response was a rather curious one.
He stated that he overheard two other support staff discussing the
President’s selection of the next regional manager being a “neat person”
and one whom he finds shares the same business goals.
Once again the co-worker confronted this person regarding the relevancy
of his conclusion (that this must have meant that he was not the one the
President was referring to in this discussion).
“I just know him”, the (now angry) person said.
“I know he likes and talks to ____, who always ‘sucks up’ to
him”. I know they left work
together last week. They looked at
me, when they passed by me in the hall, and though they said ‘hi’ to me,
they started to laugh immediately after they got out of the door”.
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What is going on here?
In the story above, the person is feeling overlooked for a promotion he
felt he should have received. However,
he could not even imagine that there may have been many reasons for the decision
to promote someone else. Why did he
also believe that his present position was in jeopardy?
The evidence he used to validate his case of being
overlooked was extrapolated from comments made by other people that had nothing
to do with the decision nor was he specifically identified by anyone in the
conversation. He just made
assumptions based on his own fears, anger, frustrations etc.
Have you ever known any individual in your organization who
constantly believes others are against him, or someone is trying to get
something he wants? Of course you
know employees who have tendencies to think this way. Many organizations have at least one person like this.
So what?
Individuals who portray characteristics such as above
discussed can be extremely destructive to the organization.
They
Beware! Even if only some of the above listed traits fit an
individual in your company you need to pay attention to the potential risks to
the company (and you). You will
often find it nearly impossible to get your work done satisfactorily.
Do you have enough, or the right, information?
Did the person tell you everything or did they withhold something to get
back at you? Do they attack you
behind your back, because they believe you slighted them some situation?
What do I need to do?
If you are in a position where you are responsible for
managing this person
·
Be clear and direct regarding any requests you make
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When a task is completed, tell them you appreciate it
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Do not assign them to leadership roles
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As much as possible, do not have them work on critical projects
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Do not have them work in teams with people they see infrequently
or do not know at all
·
Never share information or comments of a personal nature
·
Never offer advise regarding there work unless you are clear as to
the reason for giving the advise (and frame it as positively as possible)
·
If they appear to be unclear about any assignment you give them,
make them repeat back what they understand this to mean
·
If their behavior is negative or others complain about them keep a
record (being very specific, include any witnesses) This behavior will likely
continue and even worsen at times
·
If you ever get to the point of termination be prepared for a
reaction (directly or indirectly aggressive behavior will be the result)
·
These individuals CAN BE DANGEROUS!
·
Call in consultants as necessary to take some of the pressures and
attention off of you, and to help direct anger away form the company, you, or
co-workers.
This of course is a very difficult person to contend with
in a work environment and you will seldom see more than the “tip of the
iceberg” until much damage is already done.
In most cases, however, you may have to learn to live with
them as an employee, and limit as much destruction as you are aware of, or hear
about, until something surfaces that will permit you to take more decisive
action.
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This is one of the many personalities we have to learn to deal with in the work setting. Learning how to identify the specific personality and what has to be done to manage this person appropriately, is of critical importance. Remember to look deeper when trying to figure out why a very good strategy is not working with a particular individual especially when many others seem to be responding well to it. It could be a unique personality that has to be handled in a non-standard manner.
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About the Author
Paul Kenneth Glass, Ph.D. is a licensed psychologist with over 25 years of
experience providing consultative services to individuals and organizations. The
provision of structured, practical, and effective
solutions has contributed to his respect as an engineer of measurable and
profitable changes.
Based in Waukesha, WI, Dr. Paul Glass is available for consultation or coaching
by phone, e-mail or in person. He may be reached at (262) 544-9918 (office)
by e-mail at pglass@psychologyforbusiness.com or:
Paul Glass, Ph.D.
Psychology for Business
2717 North Grandview Boulevard, Suite 303
Waukesha, Wisconsin, 53188
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Have you wrestled with CHANGE in your workplace?
See our article at www.laborlogic.com..
It is the feature article on the hiring and executive search page. Call us for
more information at (262) 544-9918.
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(c) Copyright 2001. All rights reserved. Paul Kenneth Glass. Distribution
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